Terms of Service

1. The Service

Mork is an AI-powered social media marketing tool that helps small businesses create, schedule and publish social media content. We provide tools to generate images, captions and hashtags, and to publish content to connected social media platforms.

2. Account Registration

To use Mork you must create an account with a valid email address. You are responsible for maintaining the security of your account and password. You must be at least 18 years old to use Mork. You must provide accurate and complete information when registering.

You are responsible for all activity that occurs under your account. If you believe your account has been compromised, contact us immediately at hello@getmork.com.

3. Subscription and Payment

Mork operates on a subscription basis. Current pricing is displayed on our website and may change with 30 days notice.

• Free trial — new accounts receive a 5-day free trial. No charge is made during the trial period.
• Billing — after your trial ends, your payment method will be charged the applicable monthly fee automatically.
• Cancellation — you may cancel at any time. Your access continues until the end of your current billing period. We do not offer refunds for partial months.
• Boost fees — if you use our social media boost feature, you will be charged the ad spend plus a £1 per boost. These charges are separate from your subscription.

All payments are processed by Stripe. We never store your card details.

4. Acceptable Use

You agree not to use Mork to:

• Post content that is illegal, harmful, threatening, abusive, harassing or defamatory
• Violate any third-party rights including intellectual property rights
• Spread misinformation or deliberately false content
• Spam or send unsolicited communications
• Violate the terms of service of any connected social media platform
• Attempt to reverse engineer, hack or disrupt the service
• Use the service for any unlawful purpose

We reserve the right to suspend or terminate accounts that violate these terms without notice or refund.

5. AI-Generated Content

Mork uses artificial intelligence to generate content. You acknowledge that:

• AI-generated content may not always be accurate or appropriate and should be reviewed before publishing
• You are solely responsible for any content published from your account
• Mork only uses information you provide — we do not fabricate facts, contact details or specific claims
• AI-generated images are created fresh for each request and are not copied from existing works

You own the content you create using Mork. By using the service you grant us a limited licence to process and store your content solely to provide the service.

6. Social Media Platforms

When you connect social media accounts to Mork, you authorise us to post content on your behalf. You remain responsible for ensuring all published content complies with the terms of service of each platform. We are not responsible for any account suspensions or penalties imposed by social media platforms.

7. Intellectual Property

The Mork platform, including its design, code and branding, is owned by us and protected by intellectual property laws. You may not copy, reproduce or redistribute any part of the platform without our written permission.

You retain ownership of all content you create using Mork. You grant us a non-exclusive licence to store and process your content to provide the service.

8. Limitation of Liability

To the maximum extent permitted by law, Mork shall not be liable for any indirect, incidental, special or consequential damages arising from your use of the service. Our total liability to you shall not exceed the amount you paid us in the 12 months preceding the claim.

We do not guarantee that the service will be available at all times or that AI-generated content will meet your expectations.

9. Disclaimer of Warranties

Mork is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the service will be error-free, uninterrupted or that any content generated will be suitable for your specific purposes.

10. Termination

You may cancel your account at any time through your account settings or by contacting us. We may suspend or terminate your account if you breach these Terms or if we discontinue the service, with 30 days notice where possible.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email at least 14 days before they take effect. Your continued use of Mork after changes take effect constitutes acceptance of the new Terms.

12. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts of Northern Ireland.

13. Contact

For any questions about these Terms, please contact us at hello@getmork.com.