Terms of Service

1. The Service

Mork is an AI-powered tool that helps businesses create, schedule, and publish social media content, including generating images, captions, and hashtags and publishing content to connected accounts. We may change, add, or remove features at any time at our discretion.

2. Account Registration

To use the Service you must create an account with a valid email address and be at least 18 years old. You must provide accurate information and keep your account credentials secure. You are responsible for all activity that occurs under your account. If you believe your account has been compromised, contact us at hello@getmork.com.

3. Subscription and Payment

The Service is provided on a subscription basis. Current pricing is shown on our website and may change; where you have an active subscription, we will give you reasonable notice of any price change before it applies to you.

• Billing — your subscription begins when you complete payment. Your chosen payment method will be charged the applicable monthly fee immediately upon subscribing, and on each monthly renewal thereafter, unless you have cancelled.
• Cancellation — you may cancel at any time through your account settings or by contacting us. Your access continues until the end of the billing period in which you cancel, and you will not be charged for subsequent periods.
• Refunds — by subscribing, you request immediate access to the Service and acknowledge that, once you begin using the Service, you lose any statutory right to cancel for a refund, except where required by law. Subscription fees are otherwise non-refundable once charged, and we do not provide refunds or credits for any unused portion of a billing period, for partial months, or for periods during which you did not use the Service. Nothing in this clause affects any statutory right you may have as a consumer that cannot be excluded under applicable law.

Payments are processed by our third-party payment provider. We do not store your full card details.

5. Fair Use

Use of the Service, including AI content generation, is subject to fair use. Fair use means use consistent with the ordinary operation of a single business or individual account, and excludes excessive, automated, or abusive use, use intended to circumvent account limits, or use of the Service to mass-produce content beyond what the Service is designed and priced to support.

We may set, monitor, and vary usage allowances and technical limits at our discretion to protect the integrity, performance, and commercial viability of the Service. Current allowances, where applicable, are described on our pricing page or within the Service.

If your use exceeds fair use, we may temporarily pause generation, apply technical limits, or contact you to discuss your usage. Repeated or serious breaches, including attempts to circumvent limits through multiple accounts or automated access, may result in suspension or termination in accordance with these Terms. Where reasonably practicable, we will notify you before taking action, except in cases of abuse.

6. Acceptable Use

You agree not to use the Service to:

• Create or publish content that is illegal, harmful, threatening, abusive, harassing, or defamatory;
• Infringe any third party's rights, including intellectual property rights;
• Spread misinformation or deliberately false content;
• Send spam or unsolicited communications;
• Breach the terms of any connected social media platform;
• Reverse engineer, interfere with, or disrupt the Service;
• Use the Service for any unlawful purpose.

We may suspend or terminate any account that we consider, at our discretion, to be in breach of these Terms, without notice and without refund.

7. AI-Generated Content

The Service uses artificial intelligence to generate content. You acknowledge and agree that:

• AI-generated content may be inaccurate, incomplete, offensive, unlawful, or otherwise unsuitable, and must be reviewed by you before use or publication;
• We take no responsibility and accept no liability whatsoever for any content generated by the Service, or for any consequences arising from its use or publication;
• You are solely responsible for all content created, used, and published from your account, and for ensuring it is accurate, lawful, non-infringing, and appropriate;
• You use AI-generated content entirely at your own risk;
• We make no warranty that generated content is accurate, original, non-infringing, or fit for any particular purpose.

You retain ownership of the content you create using the Service. You grant us a non-exclusive, worldwide licence to host, store, and process that content solely to provide and operate the Service.

8. Connected Social Media Accounts

When you connect a social media account, you authorise us to publish content on your behalf. You remain solely responsible for ensuring that all published content complies with the terms of each platform. We are not responsible for any suspension, restriction, or penalty imposed on your accounts by any social media platform.

9. Intellectual Property

The Service, including its design, software, and branding, is owned by us and protected by intellectual property laws. You may not copy, reproduce, modify, or redistribute any part of the Service without our prior written permission.

10. Limitation of Liability

Nothing in these Terms limits our liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot be excluded under applicable law.

Subject to the above, to the maximum extent permitted by law: we are not liable for any indirect, incidental, special, or consequential loss, or for any loss of profits, revenue, data, or goodwill, arising from your use of the Service; and our total aggregate liability to you shall not exceed the total amount you paid us in the three (3) months immediately before the event giving rise to the claim.

11. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, secure, or available at any particular time, or that any generated content will meet your requirements.

12. Termination

You may cancel your account at any time. We may suspend or terminate your access at our discretion, including where you breach these Terms or where we discontinue the Service. Where we discontinue the Service entirely, we will give reasonable notice where practicable.

13. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes through the Service or by email before they take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law

These Terms and any dispute arising out of or in connection with them are governed by the laws of Northern Ireland, and are subject to the exclusive jurisdiction of the courts of Northern Ireland.

14. Contact

GETMORK GROUP LTD (trading as Mork)
Registered in Northern Ireland, Company No. NI742226
Registered office: Ground Floor, Gallery Building, 65–69 Dublin Road, Belfast, BT2 7HG
Email: hello@getmork.com
Website: getmork.com